After a detailed post repair inspection of the vehicle we highlighted many areas where the repair invoice could be challenged which also impacted on the hire duration.

The repairers had:

  • Included damage that couldn’t be related to the accident.
  • Charged for replacement alloy wheels, but refurbished the
    expensive alloy wheels instead.
  • Charged for a replacement bumper, but completed a simple
    cosmetic repair on the original.